EVALUASI SISTEM MANAJEMEN MUTU INTERNAL DALAM LINGKUP PELAYANAN AKADEMIK DI SD NEGERI 1 KOTA PRABUMULIH

Evy Riyany, Restika Manurung, Fitri Yuliani

Abstract


Abstrak—This study aims to determine the suitability of (1) quality planning, (2) quality improvement, (3) quality control, and (4) quality assurance in higher education quality assurance programs in SD Negeri 1 Prabumulih City. The evaluation approach used in this study is an objective oriented evaluation model, with a qualitative evaluation method. This research focuses on the compatibility between program objectives and their actual results. The evaluation results show that the implementation of quality assurance in SD Negeri 1 Prabumulih City has been carried out since 2001 until now has been going well. However, there are several problems that must be resolved, so that the implementation of quality assurance in SD Negeri 1 Prabumulih City will be better so that the goal of implementing quality assurance in SD Negeri 1 Prabumulih is immediately achieved.

                                                                                                

Keywords Quality assurance, object-oriented evaluation model, qualitative evaluation methods.

 

AbstractPenelitian ini bertujuan untuk mengetahui kesesuaian (1) perencanaan mutu, (2) peningkatan kualitas, (3) kendali mutu, dan (4) penjaminan mutu pada program penjaminan mutu pendidikan tinggi di SD Negeri 1 Kota Prabumulih. Pendekatan evaluasi yang digunakan dalam penelitian ini adalah model evaluasi berorientasi objektif, dengan metode evaluasi kualitatif. Penelitian ini fokus pada kesesuaian antara tujuan program dan hasil aktualnya. Hasil evaluasi menunjukkan bahwa penerapan penjaminan mutu di SD Negeri 1 Kota Prabumulih telah dilaksanakan sejak tahun 2001 hingga sekarang telah berjalan dengan baik. Namun ada beberapa masalah yang harus diselesaikan, sehingga implementasi penjaminan mutu di SD Negeri 1 Kota Prabumulih akan lebih baik sehingga tujuan pelaksanaan penjaminan mutu di SD Negeri 1 Kota Prabumulih segera tercapai.

 

Kata Kunci Jaminan kualitas, model evaluasi berorientasi objek, metode evaluasi kualitatif.


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References


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