The Influence of Transformational Leadership and Digital Competence on Employee Performance at the Regional Civil Service and Human Resources Development Agency of Palembang City
DOI:
https://doi.org/10.31851/jmwe.v23i3.22280Abstract
This study aims to determine how transformational leadership and digital competences affect worker performance at Palembang City's Regional Civil Service and Human Resources Development Agency (BKPSDM). As part of the study's quantitative research technique, questionnaires were used to collect data. The population consisted of 65 Civil Servants (ASN/PNS) working at BKPSDM Palembang City. Using a saturation sampling technique, the entire population was selected as the research sample, producing 65 replies. Multiple linear regression analysis, correlation coefficient analysis, coefficient of determination analysis, partial hypothesis testing (t-test), and simultaneous hypothesis testing (F-test) were all performed on the collected data using SPSS software. The findings demonstrate that transformative leadership greatly enhances worker performance. Digital competency also greatly enhances employee performance. Furthermore, employee performance is significantly impacted by both transformational leadership and digital competency; each variable has a significance value of 0,000. Furthermore, the coefficient of determination (R2) is 0,403, indicating that digital competency and transformational leadership account for 40,3% of the variation in employee performance, with the remaining 59,7% being influenced by factors not covered in this study.
Keywords:
Transformational Leadership, Digital Competence, Employee Performance
References
Ahmadi, M. (2021). Employee performance: Theory and practice. ABC Publisher.
Anhara, A., & Dalimunthe, R. Z. (2025). The influence of transformational leadership and information technology utilization on employee performance in public services at DPMPTSP of Serang City, 9(2), 237–251.
Ayunasrah, T., Ratnawati, R., & Ansari, A. (2022). The influence of the work environment on employee performance with job satisfaction as a mediating variable at the Environmental Agency of Bener Meriah Regency. Jurnal Ilmiah Ilmu Manajemen, 4(1), 1–10. https://doi.org/10.55542/juiim.v4i1.147
Herlambang, A., Damayanti, R., & Novalia, S. (2024). Employee performance in public organizations. Jurnal Manajemen Publik, 15(1), 78–90.
Hidayati, I. N., & Hanif, M. (2025). Educational staff loyalty: Determining factors and their implications at SMPN 4 Satu Atap Karang Jambu, 10(1), 797–805.
Martono, & Isnania. (2023). Quantitative research methods: Surveys, content analysis, and secondary data analysis (Rev. ed.). PT RajaGrafindo Persada.
Mazurchenko, A., Maršíková, K., & Zelenka, M. (2020). Influence of technological changes on digital competences in organisations. Proceedings of the 28th Interdisciplinary Information Management Talks (IDIMT), 41–48.
Priyatno. (2018). SPSS: An easy guide to data processing for students and the general public. Andi.
Priyatno. (2024). Basic techniques for data analysis using SPSS. Andi.
Qomari, N. (2025). The role of job satisfaction in mediating digital competence and innovation culture on employee performance in SMEs of Sidoarjo Regency, 10(1).
Rahmasari, S. P., Permadi, H., Tesmanto, J., et al. (2025). The influence of digital marketing competence on employee job satisfaction at PT Sumber Alfaria Trijaya Tbk (Alfamart), Bekasi City. Economics and Digital Business Review, 7(1).
Ratnawati, W., Setiawan, R., & Irawati, L. (2022). The influence of motivation and work discipline on employee performance at PT Simetri Putra Perkasa. JKBM (Jurnal Konsep Bisnis dan Manajemen), 8(2), 228–239.
Samsudin, S. (2023). Human resource management. CV Pustaka Setia.
Sari, N., & Pratama, A. (2023). Human resource digital competency development strategies in facing the Industrial Revolution 4.0. Jurnal Administrasi dan Manajemen Pendidikan, 5(2), 45–59.
Sugiyono. (2019). Quantitative, qualitative, mixed methods, R&D, and educational research methods (3rd ed.). Alfabeta.
Sugiyono. (2021). Quantitative, qualitative, mixed methods, R&D, and educational research methods (3rd ed.). Alfabeta.
Susilowati. (2021). Building employee performance based on competence (1st ed.).
Tinggi, S., Ekonomi, I., & Banjarmasin, P. (2025). The influence of transformational leadership and digital competence on innovative performance with reward systems as a mediating variable, 5(1), 2459–2468.
Wardani, & Listiana. (2020). Improving school quality through transformational leadership style. Grafindo.
Widyastuti, R., Trang, I., & Taroreh, R. N. (2025). The influence of digital competency and leadership on employee performance with job satisfaction as a mediation variable in the BPSDM Office of the Ministry of Communication and Digital. 1(4), 850–861. https://doi.org/10.70742/asoc.v1i4.329
Wita, Z. H. (2023). The effect of training on employee performance at PT Wirakarya Sakti, District VIII Bukit Bakar, West Tanjung Jabung: A case study of the plantation division (Doctoral dissertation, Universitas Batanghari Jambi).
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Jurnal Media Wahana Ekonomika

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
The copyright of the received article shall be assigned to the publisher of the journal licensed under a Creative Commons Attribution-NonCommercial 4.0 International License in line with the license, authors and any users (readers and other researchers) are allowed to share and adapt the material only for non-commercial purposes. In addition, the material must be given appropriate credit, provided with a link to the license, and indicated if changes were made. If authors remix, transform or build upon the material, authors must distribute their contributions under the same license as the original.




















