The Influence of Work Motivation, Organizational Culture and Work Discipline on Employee Performance Through Job Satisfaction as Intervening Variables at BPJS Ketenagakerjaan throughout DKI Jakarta Region

Authors

  • Muhammad Azis Junaedi Universitas Nasional
  • Kumba Digdowiseiso Universitas Nasional

DOI:

https://doi.org/10.31851/jmksp.v8i2.11233

Keywords:

Employee Satisfaction, Measuring Employee Performance, Structural Equation Modeling

Abstract

Rewards and motivation are one of the most important instruments in employee performance. Other variables are also included in a study to determine the positive or negative effect of a level of employee satisfaction, where these factors affect the performance of employees working in a company. While the factors that affect job satisfaction can come from the individual itself, social factors, the main job faced and also external factors. Another problem faced by companies in general is the difficulty in measuring the factors that affect employee performance. So, through the questionnaire variables in the form of work motivation, organizational culture and work discipline, measurements are carried out by processing data using the SEM method so that the intervention value will be published as a satisfaction level value that affects employee performance level values. The data collection method used in this study was by using a questionnaire method which was distributed to 300 respondents, namely BPJS Employment employees in the entire DKI Jakarta area. With the results of calculating the average descriptive analysis of the 3 dependent variables, namely work motivation variable 4.79, organizational culture variable 4.93 and work discipline variable 4.86. While the results of the analysis of employee performance variables were 4.94 and the results of the analysis of job satisfaction variables were 4.75. So, it means that motivation, organizational culture and work discipline have a positive effect on job satisfaction and performance.

References

Bahit, M., Handayani, M., & Haryanto, R. (2021). Bibliometric Analysis on the Concept of Managing and Integrating ERP (Enterprise Resource Planning) in the MSMEs (Macro, Small and Medium Enterprises) Sector. Proceedings of 2nd Annual Management, Business and Economic Conference (AMBEC 2020), 183(Ambec 2020), 5–9. https://doi.org/10.2991/aebmr.k.210717.002

Bahit, M., Intan, P., & Artha, W. P. (2021). Sistem Informasi Akuntansi Perhitungan Insentif Operator Berbasis Web Pada Terminal Petikemas Banjarmasin PT. Pelabuhan Indonesia III (Persero) Regional Kalimantan [Web-Based Operator Incentive Calculation Accounting Information System at Banjarmasin Container Terminal PT. Pelabuhan Indonesia III (Persero) Regional Kalimantan]. Prosiding Seminar Nasional Manajemen, Ekonomi Dan Akuntansi, 6(1), 640–644.

Bahri, S., & Nisa, Y. C. (2017). Pengaruh Pengembangan Karir dan Motivasi Kerja terhadap Kepuasan Kerja Karyawan (BPJS Ketenagakerjaan Cabang Belawan) [The Influence of Career Development and Work Motivation on Employee Job Satisfaction (BPJS Ketenagakerjaan Belawan Branch)]. Jurnal Ilmiah Manajemen & Bisnis, 18(1), 9–15.

Bey, M. T., & Dewi, R. C. K. (2018). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan pada BPJS Ketenagakerjaan Kantor Cabang Jombang [The Effect of Organizational Culture and Organizational Commitment on Employee Performance at BPJS Ketenagakerjaan in the Jombang Branch Office]. Jurnal Riset Manajemen Dan Bisnis Dewantara, 1(1), 9–25.

Digdowiseiso, K., & Seftia, N. D. (2021). Gaya Kepemimpinan Transformasional, Kompensasi Dan Disiplin Kerja Terhadap Kinerja Karyawan: Mediasi Motivasi Kerja Pada Pertamina Upstream Data Center (PUDC) [Transformational Leadership Style, Compensation and Work Discipline on Employee Performance: Mediation of Work Motivation at Pertamina Upstream Data Center (PUDC)]. Jurnal Manajemen Strategi Dan Aplikasi Bisnis, 4(2), 533–542. https://doi.org/10.36407/jmsab.v4i2.372

Ferawati, A. (2017). Pengaruh Lingkungan Kerja Dan Disiplin Kerja Terhadap Kinerja Karyawan PT [The Effect of Work Environment and Work Discipline on Employee Performance at PT]. Cahaya Indo Persada. Jurnal Agora, 5(1), 1–131.

Ghozali, I. (2013). Aplikasi Analisis Multivariat dengan Program IBM SPSS Edisi 7 [Multivariate Analysis Application with IBM SPSS Program 7th Edition]. Semarang: Penerbit Universitas Diponegoro.

Habe, H. (2020). Pengaruh Motivasi Dan Disiplin Kerja Terhadap Kinerja Pegawai Pada Bpjs Ketenagakerjaan Kantor Cabang Palembang [The Influence of Motivation and Work Discipline on Employee Performance at the Bpjs Ketenagakerjaan Palembang Branch Office]. Jurnal Ilmu Manajemen Saburai (JIMS), 4(1), 31–38. https://doi.org/10.24967/jmb.v4i1.752

Handayani, M., Bahit, M., Sunarya, M. H., & Utami, N. P. (2021). Online Learning Evaluation During the Covid-19 Pandemic in Accounting Department of Polytechnic State Banjarmasin. Proceedings of 2nd Annual Management, Business and Economic Conference (AMBEC 2020), 183(December 2019), 31–34. https://doi.org/10.2991/aebmr.k.210717.007

Handayani, M., Sunarya, M. H., & Bahit, M. (2023). Visualization of Fintech Research Trends (Financial Technology) Using VOSViewer. In D. N. Eltivia, D. N. I. Riwajanti, & K. D. S. Susilowati (Eds.), Proceedings of the 3rd Annual Management, Business and Economics Conference (AMBEC 2021) (pp. 3–10). Atlantis Press International BV. https://doi.org/10.2991/978-94-6463-026-8

Haq, A., & Bahit, M. (2021). Visualization and Bibliometric Analysis of FinTech Trend Research. Proceedings of the 3rd Annual International Conference on Public and Business Administration (AICoBPA 2020), 191(AICoBPA 2020), 80–84. https://doi.org/10.2991/aebmr.k.210928.017

Hidayat, F., & Nizar, M. (2021). Model ADDIE (Analysis, Design, Development, Implementation and Evaluation) Dalam Pembelajaran Pendidikan Agama Islam [The ADDIE Model (Analysis, Design, Development, Implementation and Evaluation) in Islamic Religious Education Learning]. Jurnal Inovasi Pendidikan Agama Islam (JIPAI), 1(1), 28–38. https://doi.org/10.15575/jipai.v1i1.11042

Kurniasari, rani. (2018). Pemberian Motivasi serta Dampaknya Terhadap Kinerja Karyawan Pada Perusahaan Telekomunikasi Jakarta [Providing Motivation and Its Impact on Employee Performance at the Jakarta Telecommunication Company]. Widya Cipta: Jurnal Sekretari Dan Manajemen, 2(1), 32–39.

Lasarudin, A., Sumarsono, T. G., & Natsir, M. (2021). Analisis Budaya Organisasi Terhadap Kinerja Karyawan Melalui Motivasi Kerja Sebagai Variabel Intervening [Analysis of Organizational Culture on Employee Performance Through Work Motivation as an Intervening Variable]. Jurnal Pariwisata Pesona, 6(2), 144–153.

Lusri, L., & Siagian, H. (2017). Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan Melalui Kepuasan Kerja Sebagai Variabel Mediasi Pada Karyawan PT [The Effect of Work Motivation on Employee Performance Through Job Satisfaction as a Mediating Variable for PT]. Borwita Citra Prima Surabaya. Agora, 5(1), 1–8.

Mairoza, Y., & Fitriza, Z. (2021). Deskripsi Keterampilan Berpikir Tingkat Tinggi (HOTS) Peserta Didik Menggunakan Model Guided Inquiry Pada Materi Hukum Dasar Kimia [Description of Students' Higher Order Thinking Skills (HOTS) Using the Guided Inquiry Model on Basic Chemical Law Material]. Edukimia, 3(1), 078–083. https://doi.org/10.24036/ekj.v3.i1.a214

Manippi, W. A., & Saiful, N. A. Q. (2022). Pengaruh Kompetensi Dan Kompensasi Terhadap Kinerja Pegawai Melalui Motivasi Kerja Pada Dinas Kesehatan Kabupaten Bantaeng [The Influence of Competence and Compensation on Employee Performance Through Work Motivation at the Bantaeng District Health Office]. Jurnal Mirai Management, 7(1), 283–294.

Nurwulandari, A., Hasanudin, & Raihan. (2022). The Effect of Investment Knowledge, Return , and Social Media on Capital Market Investment and the Progress of the Millennium Generation in the. Jurnal Ekonomi, 11(02), 1107–1115.

Prabu, A. S., & Wijayanti, D. T. (2016). Pengaruh Penghargaan dan Motivasi Terhadap Kinerja Karyawan (Studi Pada Divisi Penjualan PT [The Effect of Rewards and Motivation on Employee Performance (Studies in the Sales Division of PT]. United Motors Center Suzuki Ahmad Yani, Surabaya). Jurnal Ekonomi Bisnis Dan Kewirausahaan, 5(2), 104. https://doi.org/10.26418/jebik.v5i2.17144

Putri, M., Sari, P., Artha Wulandari, P., Bahit, M., & Banjarmasin, P. N. (2021). Perancangan Sistem Informasi Perhitungan Perjalanan Dinas Pada Balai Wilayah Sungai Kalimantan III Berbasis Web [Design of a Web-Based Business Travel Calculation Information System at the Kalimantan River Basin Office III]. SENMEA (Seminar Naional Manajemen, Ekonomi, Dan Akuntasi Fakultas Ekonomi Dan Bisnis UNP Kediri), 780–785.

Rafiq, A. (2019). Pengaruh Budaya Organisasi Dan Motivasi Kerja Terhadap Kinerja Pegawai Yayasan Dompet Dhuafa Jakarta [The Effect of Organizational Culture and Work Motivation on Employee Performance at the Dompet Dhuafa Jakarta Foundation]. Widya Cipta - Jurnal Sekretari Dan Manajemen, 3(1), 105–114. https://doi.org/10.31294/widyacipta.v3i1.5127

Santy May Aida Noor, A. Z. M. (2021). Pengaruh Motivasi Kerja, Budaya Organisasi dan Disiplin Kerja terhadap Kinerja Pegawai Kantor pada Dinas Pertanian Kabupaten Hulu Sungai Selatan [The Influence of Work Motivation, Organizational Culture and Work Discipline on the Performance of Office Employees at the Agriculture Office of Hulu Sungai Selatan Regency]. Jurnal Ilmiah Ekonomi Bisnis, 7(3), 300–319.

Sugiyono. (2012). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif, dan R&D [Educational Research Methods Quantitative, Qualitative, and R&D Approaches]. Bandung: Alfabeta.

Supriyadi, M. F., Priadana, S., & Setia, B. I. (2017). Kompensasi Dan Disiplin Kerja Terhadap Kepuasan Kerja Karyawan Di Restoran Kampoeng Daun [Compensation and Work Discipline on Employee Job Satisfaction at Kampoeng Daun Restaurant]. Jurnal Riset Bisnis Dan Manajemen, 10(2), 24–33.

Wulandari, P. A., Bahit, M., & Ananda, R. E. (2021). A Web-Based Direct Labor Cost Accounting Information System Case Study of PT. Giri Mera Banjarmasin. Proceedings of the 3rd Annual International Conference on Public and Business Administration (AICoBPA 2020), 191(AICoBPA 2020), 234–237. https://doi.org/10.2991/aebmr.k.210928.046

Downloads

Published

2023-03-06

How to Cite

Junaedi, M. A., & Digdowiseiso, K. (2023). The Influence of Work Motivation, Organizational Culture and Work Discipline on Employee Performance Through Job Satisfaction as Intervening Variables at BPJS Ketenagakerjaan throughout DKI Jakarta Region. JMKSP (Jurnal Manajemen, Kepemimpinan, Dan Supervisi Pendidikan), 8(2), 364–383. https://doi.org/10.31851/jmksp.v8i2.11233