The Impact of Telework Work-Family Conflict and Work Overload on Work Stress During the Covid-19 Pandemic 2020-2022 (Systematic Literature Review and Bibliometric Analysis)
DOI:
https://doi.org/10.31851/jmksp.v9i1.13810Keywords:
Bibliometric, SLR, Teleworking, Work Family Conflict and Overload, Work StressAbstract
This study investigates the outcomes of work-related stress resulting from a blend of WFC and increased workload amid the COVID-19 pandemic, particularly in teleworking. The study employed a SLR as a means of data exploration, incorporating literature bibliometrics for data processing and subsequently subjecting the data to analysis through the VOSviewer program. The investigator examined citations from the Scopus database, evaluating 334 articles, among which 62 were published from 2020 to 2022. The VOSviewer program was leveraged to evaluate co-authorship, co-accuracy, and citations, promoting a more nuanced understanding of the results. This review furnishes a focused bibliographic viewpoint for prospective researchers, assisting them in navigating the evolving dynamics of work-family conflicts, particularly accentuated among individuals managing multiple roles or shouldering caregiving responsibilities during the pandemic. The study underscores the merits and challenges of teleworking, highlighting the intricacies of establishing boundaries between work and caregiving roles. Neglecting these boundaries may precipitate job stress for remote workers. In essence, this research illuminates the characteristics of pertinent articles and the ramifications of teleworking, WFC and Excessive workload on work stress during the pandemic. It advocates for further investigation to deepen comprehension of the intricate interplay between these factors.
References
Amalia, D., & Nugraha, W. (2021). A Study of Student Learning Attitude Towards E-Learning In The Pandemic Era. JMKSP (Jurnal Manajemen, Kepemimpinan, Dan Supervisi Pendidikan), 6(2), 336. https://doi.org/10.31851/jmksp.v6i2.5725
Andrade, C., & Matias, M. (2022). Work-related ICT use during off-job time, technology to family conflict and segmentation preference: A study with two generations of employees. Information, Communication & Society, 25(14), 2162–2171. https://doi.org/10.1080/1369118X.2021.1933564
Andrade, C., & Petiz Lousã, E. (2021). Telework and Work–Family Conflict during COVID-19 Lockdown in Portugal: The Influence of Job-Related Factors. Administrative Sciences, 11(3), 103. https://doi.org/10.3390/admsci11030103
Baas, J., Schotten, M., Plume, A., Côté, G., & Karimi, R. (2020). Scopus as a curated, high-quality bibliometric data source for academic research in quantitative science studies. Quantitative Science Studies, 1(1), 377–386. https://doi.org/10.1162/qss_a_00019
Biron, C., Parent-Lamarche, A., Ivers, H., & Baril-Gingras, G. (2018). Do as you say: The effects of psychosocial safety climate on managerial quality in an organizational health intervention. International Journal of Workplace Health Management, 11(4), 228–244. https://doi.org/10.1108/IJWHM-01-2018-0009
Bouziri, H., Smith, D. R. M., Descatha, A., Dab, W., & Jean, K. (2020). Working from home in the time of COVID-19: How to best preserve occupational health? Occupational and Environmental Medicine, 77(7), 509–510. https://doi.org/10.1136/oemed-2020-106599
Fazlur Rahman Rahawarin, Eko Soetjipto, B., & Wardoyo, C. (2023). Digital Transformation and MSME Financial Performance: Systematic Literature Review and Bibliometric Analysis. Economics and Business Journal (ECBIS), 1(4), 313–322. https://doi.org/10.47353/ecbis.v1i4.37
Garza-Reyes, J. A. (2015). Lean and green – a systematic review of the state of the art literature. Journal of Cleaner Production, 102, 18–29. https://doi.org/10.1016/j.jclepro.2015.04.064
Ghislieri, C., Molino, M., & Cortese, C. G. (2018). Work and Organizational Psychology Looks at the Fourth Industrial Revolution: How to Support Workers and Organizations? Frontiers in Psychology, 9, 2365. https://doi.org/10.3389/fpsyg.2018.02365
Ghislieri, C., Molino, M., Dolce, V., Sanseverino, D., & Presutti, M. (2021). Work-family conflict during the Covid-19 pandemic: Teleworking of administrative and technical staff in healthcare. An Italian study: Work-family conflict during the Covid-19 pandemic in healthcare. La Medicina Del Lavoro | Work, Environment and Health, 112(3), 229–240. https://doi.org/10.23749/mdl.v112i3.11227
Gunartin, G., Pratikto, H., & Sopiah, S. (2021). Financial Support on SMEs Impact of the Covid 19 Pandemic. Kontigensi: Jurnal Ilmiah Manajemen, 9(2), 682–689. https://doi.org/10.56457/jimk.v9i2.234
Günther‐Bel, C., Vilaregut, A., Carratala, E., Torras‐Garat, S., & Pérez‐Testor, C. (2020). A Mixed‐method Study of Individual, Couple, and Parental Functioning During the State‐regulated COVID‐19 Lockdown in Spain. Family Process, 59(3), 1060–1079. https://doi.org/10.1111/famp.12585
Hasibuan, M. F., & Sopiah, S. (2021). WFH WLB And Their Effects On Employees’ Performance During The Pandemic Era: A Conceptual Framework. Indonesian Journal of Multidisciplinary Science, 1(2), 93–100. https://doi.org/10.55324/ijoms.v1i2.10
Howe, D. C., Chauhan, R. S., Soderberg, A. T., & Buckley, M. R. (2021). Paradigm shifts caused by the COVID-19 pandemic. Organizational Dynamics, 50(4), 100804. https://doi.org/10.1016/j.orgdyn.2020.100804
Ismawati, I., Soetjipto, B. E., & Sopiah, S. (2023). The Influence of Work Life Balance and Work From Home on Work Productivity: A Systematic Literature Review (SLR). International Journal of Business, Law, and Education, 4(2), 587–599. https://doi.org/10.56442/ijble.v4i2.212
Karatepe, O. M. (2012). Perceived organizational support, career satisfaction, and performance outcomes: A study of hotel employees in Cameroon. International Journal of Contemporary Hospitality Management, 24(5), 735–752. https://doi.org/10.1108/09596111211237273
Kotera, Y., Green, P., Rhodes, C., Williams, A., Chircop, J., Spink, R., Rawson, R., & Okere, U. (2020). Dealing With Isolation Using Online Morning Huddles for University Lecturers During Physical Distancing by COVID-19: Field Notes. The International Review of Research in Open and Distributed Learning, 21(4), 238–244. https://doi.org/10.19173/irrodl.v21i4.4843
Lalu Yulhaidir, B. E. S., Nur Eva, Tutut Chusniyah,. (2023). The Effect of Problem-Focused Coping Training on the Resilience of Early Adolescent Students Across School Engagement. Journal for ReAttach Therapy and Developmental Diversities, 6(10s(2)), 464–475.
Mann, S., & Holdsworth, L. (2003). The psychological impact of teleworking: Stress, emotions and health. New Technology, Work and Employment, 18(3), 196–211. https://doi.org/10.1111/1468-005X.00121
Molino, A., Mehariya, S., Di Sanzo, G., Larocca, V., Martino, M., Leone, G. P., Marino, T., Chianese, S., Balducchi, R., & Musmarra, D. (2020). Recent developments in supercritical fluid extraction of bioactive compounds from microalgae: Role of key parameters, technological achievements and challenges. Journal of CO2 Utilization, 36, 196–209. https://doi.org/10.1016/j.jcou.2019.11.014
Mustapha, M., Sridhar, M., & Coker, A. O. (2021). Assessment of water supply system from catchment to consumers as framed in WHO water safety plans: A study from Maiduguri water treatment plant, North East Nigeria. Sustainable Environment, 7(1), 1901389. https://doi.org/10.1080/27658511.2021.1901389
Nur, M., Hamidah*, I., Permanasari, A., Gafar, A., Rachman, I., & Matsumoto, T. (2020). Low Carbon Education: A Review and Bibliometric Analysis. European Journal of Educational Research, 9(1), 319–329. https://doi.org/10.12973/eu-jer.9.1.319
Pietrabissa, G., & Simpson, S. G. (2020). Psychological Consequences of Social Isolation During COVID-19 Outbreak. Frontiers in Psychology, 11, 2201. https://doi.org/10.3389/fpsyg.2020.02201
Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S., & Tu, Q. (2008). The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation. Information Systems Research, 19(4), 417–433. https://doi.org/10.1287/isre.1070.0165
Rejeb, A., Abdollahi, A., Rejeb, K., & Treiblmaier, H. (2022). Drones in agriculture: A review and bibliometric analysis. Computers and Electronics in Agriculture, 198, 107017. https://doi.org/10.1016/j.compag.2022.107017
Rosa, P., Sassanelli, C., Urbinati, A., Chiaroni, D., & Terzi, S. (2020). Assessing relations between Circular Economy and Industry 4.0: A systematic literature review. International Journal of Production Research, 58(6), 1662–1687. https://doi.org/10.1080/00207543.2019.1680896
Sa’adah, N., & Sopiah, S. (2022). Fleksibilitas Kerja (Work Flexibility): Systematic Literatur Review With Blibliometric. Jurnal Syntax Fusion, 2(11), 833–844. https://doi.org/10.54543/fusion.v2i11.225
Sandoval-Reyes, J., Idrovo-Carlier, S., & Duque-Oliva, E. J. (2021). Remote Work, Work Stress, and Work–Life during Pandemic Times: A Latin America Situation. International Journal of Environmental Research and Public Health, 18(13), 7069. https://doi.org/10.3390/ijerph18137069
Setyaningsih, I., Indarti, N., & Jie, F. (2018). Bibliometric analysis of the term “green manufacturing.” International Journal of Management Concepts and Philosophy, 11(3), 315. https://doi.org/10.1504/IJMCP.2018.093500
Tamimi, M., Budi Eko Soetjipto, Sopiah, S., & Kurniawan, D. T. (2022). Organizational Culture and Employee Performance:: A Systematic Literature Review. Husnayain Business Review, 2(2), 11–21. https://doi.org/10.54099/hbr.v2i2.100
Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375
Van Den Broeck, A., Vansteenkiste, M., De Witte, H., Soenens, B., & Lens, W. (2010). Capturing autonomy, competence, and relatedness at work: Construction and initial validation of the Work‐related Basic Need Satisfaction scale. Journal of Occupational and Organizational Psychology, 83(4), 981–1002. https://doi.org/10.1348/096317909X481382
Wahyuningsih, Y., Eko Soetjipto, B., Restuningdiah, N., & Syihabudhin. (2021). The Influence of Leadership Style, Work Motivation, and Work Stress on Performance. International Journal of Science, Technology & Management, 2(3), 1018–1031. https://doi.org/10.46729/ijstm.v2i3.225
Wang, H., Xiao, Y., Wang, H., Zhang, H., & Chen, X. (2023). “Who Knows Me Understands My Needs”: The Effect of Home-Based Telework on Work Engagement. Psychology Research and Behavior Management, Volume 16, 619–635. https://doi.org/10.2147/PRBM.S402159
Wulan Febriani, A., Soetjipto, B. E., & Churiyah, M. (2023). Systematic Literature Review Dan Analisis Bibliometrik Pengaruh Work From Home (WFH) Terhadap Produktivitas Kerja Karyawan. Ganaya : Jurnal Ilmu Sosial Dan Humaniora, 6(3), 539–556. https://doi.org/10.37329/ganaya.v6i3.2402
Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009). Reciprocal relationships between job resources, personal resources, and work engagement. Journal of Vocational Behavior, 74(3), 235–244. https://doi.org/10.1016/j.jvb.2008.11.003
Xiao, H., Zhang, Y., Kong, D., Li, S., & Yang, N. (2020). Social Capital and Sleep Quality in Individuals Who Self-Isolated for 14 Days During the Coronavirus Disease 2019 (COVID-19) Outbreak in January 2020 in China. Medical Science Monitor, 26. https://doi.org/10.12659/MSM.923921
Downloads
Published
How to Cite
Issue
Section
License
JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) by http://www.univpgri-palembang.ac.id/e_jurnal/index.php/JMKSP is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.