The Impact of Telework Work-Family Conflict and Work Overload on Work Stress During the Covid-19 Pandemic 2020-2022 (Systematic Literature Review and Bibliometric Analysis)

Authors

  • Kurnia Arumdani Universitas Negeri Malang
  • Budi Eko Soetjipto Universitas Negeri Malang
  • Sopiah Sopiah Universitas Negeri Malang

DOI:

https://doi.org/10.31851/jmksp.v9i1.13810

Keywords:

Bibliometric, SLR, Teleworking, Work Family Conflict and Overload, Work Stress

Abstract

This study investigates the outcomes of work-related stress resulting from a blend of WFC and increased workload amid the COVID-19 pandemic, particularly in teleworking. The study employed a SLR as a means of data exploration, incorporating literature bibliometrics for data processing and subsequently subjecting the data to analysis through the VOSviewer program. The investigator examined citations from the Scopus database, evaluating 334 articles, among which 62 were published from 2020 to 2022. The VOSviewer program was leveraged to evaluate co-authorship, co-accuracy, and citations, promoting a more nuanced understanding of the results. This review furnishes a focused bibliographic viewpoint for prospective researchers, assisting them in navigating the evolving dynamics of work-family conflicts, particularly accentuated among individuals managing multiple roles or shouldering caregiving responsibilities during the pandemic. The study underscores the merits and challenges of teleworking, highlighting the intricacies of establishing boundaries between work and caregiving roles. Neglecting these boundaries may precipitate job stress for remote workers. In essence, this research illuminates the characteristics of pertinent articles and the ramifications of teleworking, WFC and Excessive workload on work stress during the pandemic. It advocates for further investigation to deepen comprehension of the intricate interplay between these factors.

References

Amalia, D., & Nugraha, W. (2021). A Study of Student Learning Attitude Towards E-Learning In The Pandemic Era. JMKSP (Jurnal Manajemen, Kepemimpinan, Dan Supervisi Pendidikan), 6(2), 336. https://doi.org/10.31851/jmksp.v6i2.5725

Andrade, C., & Matias, M. (2022). Work-related ICT use during off-job time, technology to family conflict and segmentation preference: A study with two generations of employees. Information, Communication & Society, 25(14), 2162–2171. https://doi.org/10.1080/1369118X.2021.1933564

Andrade, C., & Petiz Lousã, E. (2021). Telework and Work–Family Conflict during COVID-19 Lockdown in Portugal: The Influence of Job-Related Factors. Administrative Sciences, 11(3), 103. https://doi.org/10.3390/admsci11030103

Baas, J., Schotten, M., Plume, A., Côté, G., & Karimi, R. (2020). Scopus as a curated, high-quality bibliometric data source for academic research in quantitative science studies. Quantitative Science Studies, 1(1), 377–386. https://doi.org/10.1162/qss_a_00019

Biron, C., Parent-Lamarche, A., Ivers, H., & Baril-Gingras, G. (2018). Do as you say: The effects of psychosocial safety climate on managerial quality in an organizational health intervention. International Journal of Workplace Health Management, 11(4), 228–244. https://doi.org/10.1108/IJWHM-01-2018-0009

Bouziri, H., Smith, D. R. M., Descatha, A., Dab, W., & Jean, K. (2020). Working from home in the time of COVID-19: How to best preserve occupational health? Occupational and Environmental Medicine, 77(7), 509–510. https://doi.org/10.1136/oemed-2020-106599

Fazlur Rahman Rahawarin, Eko Soetjipto, B., & Wardoyo, C. (2023). Digital Transformation and MSME Financial Performance: Systematic Literature Review and Bibliometric Analysis. Economics and Business Journal (ECBIS), 1(4), 313–322. https://doi.org/10.47353/ecbis.v1i4.37

Garza-Reyes, J. A. (2015). Lean and green – a systematic review of the state of the art literature. Journal of Cleaner Production, 102, 18–29. https://doi.org/10.1016/j.jclepro.2015.04.064

Ghislieri, C., Molino, M., & Cortese, C. G. (2018). Work and Organizational Psychology Looks at the Fourth Industrial Revolution: How to Support Workers and Organizations? Frontiers in Psychology, 9, 2365. https://doi.org/10.3389/fpsyg.2018.02365

Ghislieri, C., Molino, M., Dolce, V., Sanseverino, D., & Presutti, M. (2021). Work-family conflict during the Covid-19 pandemic: Teleworking of administrative and technical staff in healthcare. An Italian study: Work-family conflict during the Covid-19 pandemic in healthcare. La Medicina Del Lavoro | Work, Environment and Health, 112(3), 229–240. https://doi.org/10.23749/mdl.v112i3.11227

Gunartin, G., Pratikto, H., & Sopiah, S. (2021). Financial Support on SMEs Impact of the Covid 19 Pandemic. Kontigensi: Jurnal Ilmiah Manajemen, 9(2), 682–689. https://doi.org/10.56457/jimk.v9i2.234

Günther‐Bel, C., Vilaregut, A., Carratala, E., Torras‐Garat, S., & Pérez‐Testor, C. (2020). A Mixed‐method Study of Individual, Couple, and Parental Functioning During the State‐regulated COVID‐19 Lockdown in Spain. Family Process, 59(3), 1060–1079. https://doi.org/10.1111/famp.12585

Hasibuan, M. F., & Sopiah, S. (2021). WFH WLB And Their Effects On Employees’ Performance During The Pandemic Era: A Conceptual Framework. Indonesian Journal of Multidisciplinary Science, 1(2), 93–100. https://doi.org/10.55324/ijoms.v1i2.10

Howe, D. C., Chauhan, R. S., Soderberg, A. T., & Buckley, M. R. (2021). Paradigm shifts caused by the COVID-19 pandemic. Organizational Dynamics, 50(4), 100804. https://doi.org/10.1016/j.orgdyn.2020.100804

Ismawati, I., Soetjipto, B. E., & Sopiah, S. (2023). The Influence of Work Life Balance and Work From Home on Work Productivity: A Systematic Literature Review (SLR). International Journal of Business, Law, and Education, 4(2), 587–599. https://doi.org/10.56442/ijble.v4i2.212

Karatepe, O. M. (2012). Perceived organizational support, career satisfaction, and performance outcomes: A study of hotel employees in Cameroon. International Journal of Contemporary Hospitality Management, 24(5), 735–752. https://doi.org/10.1108/09596111211237273

Kotera, Y., Green, P., Rhodes, C., Williams, A., Chircop, J., Spink, R., Rawson, R., & Okere, U. (2020). Dealing With Isolation Using Online Morning Huddles for University Lecturers During Physical Distancing by COVID-19: Field Notes. The International Review of Research in Open and Distributed Learning, 21(4), 238–244. https://doi.org/10.19173/irrodl.v21i4.4843

Lalu Yulhaidir, B. E. S., Nur Eva, Tutut Chusniyah,. (2023). The Effect of Problem-Focused Coping Training on the Resilience of Early Adolescent Students Across School Engagement. Journal for ReAttach Therapy and Developmental Diversities, 6(10s(2)), 464–475.

Mann, S., & Holdsworth, L. (2003). The psychological impact of teleworking: Stress, emotions and health. New Technology, Work and Employment, 18(3), 196–211. https://doi.org/10.1111/1468-005X.00121

Molino, A., Mehariya, S., Di Sanzo, G., Larocca, V., Martino, M., Leone, G. P., Marino, T., Chianese, S., Balducchi, R., & Musmarra, D. (2020). Recent developments in supercritical fluid extraction of bioactive compounds from microalgae: Role of key parameters, technological achievements and challenges. Journal of CO2 Utilization, 36, 196–209. https://doi.org/10.1016/j.jcou.2019.11.014

Mustapha, M., Sridhar, M., & Coker, A. O. (2021). Assessment of water supply system from catchment to consumers as framed in WHO water safety plans: A study from Maiduguri water treatment plant, North East Nigeria. Sustainable Environment, 7(1), 1901389. https://doi.org/10.1080/27658511.2021.1901389

Nur, M., Hamidah*, I., Permanasari, A., Gafar, A., Rachman, I., & Matsumoto, T. (2020). Low Carbon Education: A Review and Bibliometric Analysis. European Journal of Educational Research, 9(1), 319–329. https://doi.org/10.12973/eu-jer.9.1.319

Pietrabissa, G., & Simpson, S. G. (2020). Psychological Consequences of Social Isolation During COVID-19 Outbreak. Frontiers in Psychology, 11, 2201. https://doi.org/10.3389/fpsyg.2020.02201

Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S., & Tu, Q. (2008). The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation. Information Systems Research, 19(4), 417–433. https://doi.org/10.1287/isre.1070.0165

Rejeb, A., Abdollahi, A., Rejeb, K., & Treiblmaier, H. (2022). Drones in agriculture: A review and bibliometric analysis. Computers and Electronics in Agriculture, 198, 107017. https://doi.org/10.1016/j.compag.2022.107017

Rosa, P., Sassanelli, C., Urbinati, A., Chiaroni, D., & Terzi, S. (2020). Assessing relations between Circular Economy and Industry 4.0: A systematic literature review. International Journal of Production Research, 58(6), 1662–1687. https://doi.org/10.1080/00207543.2019.1680896

Sa’adah, N., & Sopiah, S. (2022). Fleksibilitas Kerja (Work Flexibility): Systematic Literatur Review With Blibliometric. Jurnal Syntax Fusion, 2(11), 833–844. https://doi.org/10.54543/fusion.v2i11.225

Sandoval-Reyes, J., Idrovo-Carlier, S., & Duque-Oliva, E. J. (2021). Remote Work, Work Stress, and Work–Life during Pandemic Times: A Latin America Situation. International Journal of Environmental Research and Public Health, 18(13), 7069. https://doi.org/10.3390/ijerph18137069

Setyaningsih, I., Indarti, N., & Jie, F. (2018). Bibliometric analysis of the term “green manufacturing.” International Journal of Management Concepts and Philosophy, 11(3), 315. https://doi.org/10.1504/IJMCP.2018.093500

Tamimi, M., Budi Eko Soetjipto, Sopiah, S., & Kurniawan, D. T. (2022). Organizational Culture and Employee Performance:: A Systematic Literature Review. Husnayain Business Review, 2(2), 11–21. https://doi.org/10.54099/hbr.v2i2.100

Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review. British Journal of Management, 14(3), 207–222. https://doi.org/10.1111/1467-8551.00375

Van Den Broeck, A., Vansteenkiste, M., De Witte, H., Soenens, B., & Lens, W. (2010). Capturing autonomy, competence, and relatedness at work: Construction and initial validation of the Work‐related Basic Need Satisfaction scale. Journal of Occupational and Organizational Psychology, 83(4), 981–1002. https://doi.org/10.1348/096317909X481382

Wahyuningsih, Y., Eko Soetjipto, B., Restuningdiah, N., & Syihabudhin. (2021). The Influence of Leadership Style, Work Motivation, and Work Stress on Performance. International Journal of Science, Technology & Management, 2(3), 1018–1031. https://doi.org/10.46729/ijstm.v2i3.225

Wang, H., Xiao, Y., Wang, H., Zhang, H., & Chen, X. (2023). “Who Knows Me Understands My Needs”: The Effect of Home-Based Telework on Work Engagement. Psychology Research and Behavior Management, Volume 16, 619–635. https://doi.org/10.2147/PRBM.S402159

Wulan Febriani, A., Soetjipto, B. E., & Churiyah, M. (2023). Systematic Literature Review Dan Analisis Bibliometrik Pengaruh Work From Home (WFH) Terhadap Produktivitas Kerja Karyawan. Ganaya : Jurnal Ilmu Sosial Dan Humaniora, 6(3), 539–556. https://doi.org/10.37329/ganaya.v6i3.2402

Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009). Reciprocal relationships between job resources, personal resources, and work engagement. Journal of Vocational Behavior, 74(3), 235–244. https://doi.org/10.1016/j.jvb.2008.11.003

Xiao, H., Zhang, Y., Kong, D., Li, S., & Yang, N. (2020). Social Capital and Sleep Quality in Individuals Who Self-Isolated for 14 Days During the Coronavirus Disease 2019 (COVID-19) Outbreak in January 2020 in China. Medical Science Monitor, 26. https://doi.org/10.12659/MSM.923921

Downloads

Published

2024-02-12

How to Cite

Arumdani, K., Soetjipto, B. E., & Sopiah, S. (2024). The Impact of Telework Work-Family Conflict and Work Overload on Work Stress During the Covid-19 Pandemic 2020-2022 (Systematic Literature Review and Bibliometric Analysis). JMKSP (Jurnal Manajemen, Kepemimpinan, Dan Supervisi Pendidikan), 9(1), 396–414. https://doi.org/10.31851/jmksp.v9i1.13810